Privacy Policy

Data Protection Officer (DPO): Charlotte Mitchell
Contact Email: interfacehessaccuvia@gmail.com
Welcome to FileLix! Your trust is important to us, and we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your data, as well as the rights and choices available to you.

1. Information We Collect

To perform its core functions, FileLix requires permission to access all files on your device. This allows the app to identify and clean unnecessary files, freeing up device storage.
Important Note:
FileLix does not collect, store, or share your personal files or data with any entity.
All operations are conducted locally on your device.
However, aggregated and non-identifiable data, such as app performance metrics, may be processed by third-party platforms for improvement purposes (see Section 2).

2. Use of Third-Party Platforms

To ensure the best app experience, we use third-party services for analytics, attribution, and error reporting. These services may process limited, anonymized data such as crash logs and usage patterns:
  • Attribution platforms
    • We share data such as device unique identifiers, Google Ads IDs, and installation sources (e.g. Referrer) with the attribution platform. This data is used to analyse the channels from which users originate and to help us assess the effectiveness and efficiency of our promotional campaigns so that we can optimise our operational strategy and improve user acquisition. The attribution platform will only use this data for attribution and analytics purposes and in compliance with applicable data protection regulations.
  • Data Analytics Platform
    • To better understand how users interact with applications, we share information such as unique identifiers, application package names, log IDs, event timestamps, and other information with the Data Analytics Platform. This data helps us to deeply analyse user behaviour, identify potential problems in usage, and optimise application functionality to improve the overall user experience. This data is processed to ensure that it is not directly linked to your personal identity.
  • Firebase
    • We use Firebase to collect data related to application performance, including crash reports and runtime performance metrics. By sharing this data with Firebase, we are able to quickly identify and resolve issues to improve application stability and performance.Firebase complies with global privacy regulations, secures data, and limits its use to improving application functionality and user experience.

    3. Your Privacy Rights

    Under applicable laws, you have the following rights regarding your personal data:
    a. Right to Opt-Out of Data Sharing or Selling
    FileLix does not sell user data. However, should you wish to ensure no data is shared with third parties, you can opt out by contacting our DPO at interfacehessaccuvia@gmail.com.
    b. Right to Access Your Data
    You may request access to any personal information we may have collected. Requests can be submitted to our DPO. We aim to respond promptly and in accordance with legal timelines.
    c. Right to Rectify Inaccurate or Incomplete Data
    If you believe that any data we hold is incorrect or incomplete, you have the right to request corrections. Please provide relevant details to help us address your request effectively.
    d. Right to Know About Data Sharing
    You have the right to know whether your data is being shared with third-party platforms and the purpose of such sharing. Contact us to obtain this information.
    e. Right to Know About Data Sales
    As mentioned, FileLix does not sell personal data. If this policy changes in the future, you will be notified and provided with an opportunity to opt out.
    f. Right to Data Deletion
    You can request the deletion of your personal data at any time. While FileLix does not collect identifiable personal data, you can reach out to us for further clarity or assistance.
    g. Right to File Complaints
    If you feel your rights have been infringed upon, you may file a complaint with your local data protection authority or a relevant regulatory body.

    4. Data Retention

    We retain your data only for as long as it is necessary to fulfill the app’s functionality and to comply with legal obligations. Aggregated or anonymized data processed by third-party platforms may be retained in accordance with their respective policies.

    5. Legal Basis for Data Processing

    We process your data based on:
  • Consent: When you grant permissions during app setup.
  • Legitimate Interest: To provide core functionality, improve app performance, and fix issues.
  • Legal Obligations: As required by applicable laws and regulations.
    • You will be notified and asked for explicit consent if we intend to process data beyond these purposes.

    6. How We Protect Your Data

    Your data is processed with the utmost care and security. Our measures include:
  • Encrypted communication channels for data transfer.
  • Localized data processing to minimize external access.
  • Regular audits of our third-party platforms to ensure compliance.

    • 7. Updates to This Policy

    We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to periodically review the contents of this page.

    8. Contact Us

    If you have any questions, concerns, or requests related to this Privacy Policy, you can contact our Data Protection Officer (DPO):
    Charlotte Mitchell
    Email: interfacehessaccuvia@gmail.com

    9. Filing a Complaint

    If you believe we have violated your privacy rights, you may file a complaint with your local data protection authority. For EU residents, this is your country’s supervisory authority under the GDPR.
    By using FileLix, you agree to the terms of this Privacy Policy. We appreciate your trust and are committed to maintaining your privacy.